Enviornmental Impacts on Performance [DRAFT]

Development Notes

Audience: Quantum Software Product Support (SPS)

Goal: Use this topic to guide you through an in-depth exploration of the architectural components that affect performance. Support needs to know ... what?

With this knowledge, Support will be able to identify the root cause more quickly. This can help prevent unnecessary SRs from happening in the future, and lower the number of escalations.

Contributors

SPS:
Professional Services (PS):
Sustaining:
Engineering:
Education:

Schedule

August ##: Kick off

August ##: Content complete
August ##: Engineering review

August ##: Integrate feedback
August ##: Internal review/edit
August ##: GO LIVE

Overview

This topic examines performance from the customer envrionment perspective.

Answers to these types of quesitons would provide the raw content for this section:

What environment is considered optimal?
What environmental ranges support proper functioning?
What are the minimum standards that were tested during development?
What is the minimum enviornment to meet design performance standards?
What does Engineering use to determine suitable performance? What are the grey areas?

Note: These topics are only a starting point. Hopefully, more discussion will yield more questions.

Resources and References (MOVE THIS SECTION)

For questions, contact dave.goff@quantum.com
Useful documents: \\file01dn\public\Stornext
StorNext Engineering Twiki: http://boris.adic.com/twiki/bin/view/StorNext/WebHome

What's Next?

Log Analysis and Interpretation >